Privacy Policy
Last updated:
This Privacy Policy describes how Arabic Management Institution OÜ (“we”, “us”, “our”, “AMI”) collects, uses, stores, protects, and shares your personal data when you visit or use our website https://a-m-institution.eu/ (the “Site”) and related services (the “Services”).
By using the Site or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Services.
Data Controller
Name: Arabic Management Institution OÜ
Contact email: info@a-m-institution.eu
Legal Basis & Applicable Laws
If you are located in the European Union, your rights are protected under the General Data Protection Regulation (GDPR).
We process your personal data only on legal grounds, e.g. with your consent; for performance of a contract; to comply with legal obligations; to protect vital interests; or for our legitimate interests where not overridden by your rights.
What Data We Collect & How
We may collect different types of personal data, depending on how you use the Site or Services, including:
| Category | Examples | Purpose of Collection |
|---|---|---|
| Basic Identification | Name, email address, phone number, address | For registration, contact, customer support, billing, sending newsletters or information if you opt in |
| Account Data | Username, password, profile details | To manage your account, authentication, logging you in |
| Usage Data | IP address; browser type and version; device type; pages you visit; time & date of visits; referring site information; cookies & tracking technologies | To analyse how the site is used; improve performance and user experience; detect and prevent fraud or abuse |
| Payment Data | Payment method, billing address, transaction details | To process payments if you buy courses or services |
| Communications | Emails you send to us; messages via contact forms; feedback; support tickets | To respond to your queries; improve services; communicate announcements or updates |
| Optional / Special Data | Any special categories (if provided by you) such as health data, religious beliefs, etc. — only if relevant and with explicit consent | Only collected if needed and you consent, for special services or customized offerings |
How We Use the Data
We use your personal data for purposes including:
- To provide, maintain, and improve the Services;
- To process your orders, payments, registrations, certifications;
- To communicate with you: sending confirmations, notices, updates, newsletters (if you've consented), customer support;
- To perform analytics and monitoring for improving the site, detecting errors, security;
- To comply with legal obligations (tax, regulatory, etc.);
- To enforce our Terms & Conditions;
- To protect our rights, security, or property, or those of others.
Cookies & Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to collect Usage Data. These help us remember your preferences; analyze traffic; tailor your experience.
Some cookies are necessary for the basic functioning of the site. Others are optional (e.g. analytics, marketing) — you may decline or configure cookie settings as permitted.
If required by law (e.g. GDPR), we will obtain your consent for non-essential cookies.
Data Sharing & Transfers
We may share your personal data with:
- Third-party service providers (e.g. payment processors, email service providers, hosting providers, analytics providers) who help us deliver the service;
- Law enforcement or regulatory authorities if required by law or to protect rights;
- When necessary for mergers, acquisitions, or business transfers, subject to confidentiality commitments;
If personal data is transferred outside your country (including outside the EU), we will ensure that adequate safeguards are in place (standard contractual clauses, adequacy decisions, etc.).
Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, and as required by applicable law.
After that, data will be securely deleted, destroyed, or anonymized. Specific retention periods: e.g. transactional data (e.g. payments) kept for X years (for accounting / legal requirement), account data until you close your account + a period for backups, etc.
Security
We employ technical and organizational measures to protect your personal data against unauthorized access, accidental loss, misuse, alteration, or disclosure. Measures may include encryption, access controls, regular security audits, secure data storage, using providers who meet security standards.
Your Rights
Depending on where you are located, you may have some or all of the following rights:
- Right to access your personal data;
- Right to correct or update your data;
- Right to erase / delete (“right to be forgotten”);
- Right to restrict processing;
- Right to object to processing (esp. for direct marketing or profiling);
- Right to data portability;
- Right to withdraw consent at any time (if processing based on consent);
- Right to lodge a complaint with supervisory authority (e.g. for EU residents, Data Protection Authority).
Children’s Data
Our Services are not intended for children under [18] years of age (or the legal age in relevant jurisdiction). We do not knowingly collect personal data from children under that age without parental or guardian consent. If you believe we have collected such data in error, please contact us, and we will take steps to delete such data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. If changes are significant, we may provide a more prominent notice (e.g. email notification if you have an account). Continued use of the Site / Services after the changes constitutes acceptance of the revised policy.
Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or our data handling practices, you can contact us at:
Email: info@a-m-institution.eu
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